Making Documentaries: An Art or a Science!
As per the important regulatory requirements, Certification ISO 9001, is one of the most recognized titles of ISO standards, which brief about the organization’s operational as well as quality requirements. In the ISO 9001 family, several different documents need to be maintained; which will be helpful for the organizations to fulfill the quality parameters in the context of operational as well as functional parameters.
As a matter of fact, an entire organization can seek for ISO certification, but QMS can be helpful to improvise at every step, both in terms of quality as well as performance.
Some of the import basic parameters of ISO that need to be understood can be noted herewith:
The customer should be your priority
The entire quality management system is concentric to the customer and fulfillment of all his requirements. Accordingly, one can say that ISO 9001 is successfully implemented in an organization when he will be able to fetch repeated business from the same customer again and again. If the quota of organization’s loyal customer is expanding each time, it is believed that the ISO system is successfully implemented.
Management should ensure unity
It is not important that management should always command or force their employees to do something to increase their performance. Off course, their guidance is always important, but an organization that successfully implement ISO 9001 needs to develop a work culture that is unified in terms of organization’s goals and responsibilities.
It is also very meaningful to improve better coordination as well as communication between the employees to erase the possibilities of any miscommunication or internal grudges between the employees.
Understand the process approach
The management and the leaders need to very well understand the process approach in order to guide the employees to work in the similar direction. An establishment of cohesive work environment, wherein the management, leaders, employees and the machines work in the similar direction, with an ultimate goal of improving company’s performance and profit is the primary requirement of ISO 9001.
Productive engagement of all the employees
Engagement of all the employees towards more production is reasonably one of the important pre-requisites of ISO 9001. Skilled and honest employees are organization’s most important asset and should be preserved accordingly. If the organization is able to fulfill all the basic requirements of such employees, then the similar counter reaction can be obtained from them towards the betterment of organization.
Always keep improving
It is always crucial to constantly improve and avoid stagnancy, both in terms of company performance and services that are being offered. Accordingly, each organization needs to have positive outlook towards corporate improvement; which can adapt according to the external as well as internal demands.
Implementation of systemic approach
An organization awarded with ISO 9001 certification needs to implement basic approach with systemic integration of the entire department in one another. It needs lot of understanding, analysis and management of interrelated processes that will entirely make a coherent system.